ScottishPower named worst energy supplier for customer service

A group of frustrated customers stands outside a ScottishPower office, holding signs that express their dissatisfaction with the company's customer service.

The report, published in October 2023, highlighted a range of issues faced by customers, including long wait times for support, unresolved complaints, and a lack of effective communication from the company. These shortcomings have led to a growing number of customer dissatisfaction, prompting calls for improved service standards within the energy sector, particularly to address … Read more